Terms of Service

These terms explain how DubaiHaul provides sourcing, procurement coordination and delivery arrangements. By submitting an enquiry or accepting a quotation, you agree to these terms.

DubaiHaul is a sourcing and procurement service. We identify products and suppliers in the UAE, obtain pricing, prepare quotations and coordinate purchasing and delivery arrangements on your behalf.

We are not a conventional online retailer. We do not hold stock for sale on this website, and nothing on this website is an offer to sell a product at a displayed price.

Submitting an enquiry does not create a contract and does not reserve stock. Quotations are prepared individually and show the expected product cost, sourcing fee, estimated shipping, applicable customs charges and local delivery.

Quotations are estimates based on the information available at the time of issue. Supplier pricing, shipping costs and customs assessment can change before procurement. A quotation is valid for the period stated on it.

Procurement begins only after you approve the quotation and complete the agreed payment arrangements. Payment terms are set out in your quotation.

Delivery timeframes are estimates. They depend on supplier lead times, shipping schedules, customs clearance and destination handling. We do not guarantee fixed delivery dates, fixed shipping rates or final customs charges.

Products are sourced to the specification you provide. Please review specifications carefully before approving a quotation. Where a supplier offers a warranty, that warranty is provided by the supplier or manufacturer, not by DubaiHaul.

Changes are possible before an order is placed with a supplier. Once a purchase has been made or goods have been shipped, cancellation and return options depend on the supplier's terms and shipping status.

Questions about these terms can be sent to sales@dubaihaul.com or by WhatsApp to +971 55 685 3225.