Privacy Policy

DubaiHaul is a Dubai-based sourcing and procurement service that connects customers in Uganda and the wider East African region with products, suppliers and purchasing opportunities in the United Arab Emirates.

For any question about this policy or your data, contact us at sales@dubaihaul.com or on WhatsApp at +971 55 685 3225.

When you submit a quotation request or contact us, we collect the details you provide: your name, customer type, phone and WhatsApp numbers, email address, business details where relevant, product requirements, quantities, destination and any notes you add.

If you attach an image, specification or document, we store that file so our sourcing team can review your requirement.

We use your information to review your requirement, research sourcing options, prepare and send quotations, coordinate procurement and delivery, and respond to your enquiries.

We may contact you by WhatsApp, phone or email about your request. We do not sell your personal information.

Your enquiry is visible only to authorised DubaiHaul administrators. Uploaded files are stored privately and are shared with the sourcing team through time-limited access links.

We share the minimum necessary details with suppliers or logistics partners where this is required to source or deliver your order.

We retain enquiry and quotation records for as long as needed to service your request and to keep accurate commercial records. You can ask us to delete your enquiry data where there is no outstanding or legal obligation to retain it.

You can request access to, correction of, or deletion of the information you have given us by emailing sales@dubaihaul.com. We will respond within a reasonable period.

Administrator access to enquiry records requires a signed-in, authorised account. Access to uploaded documents is restricted and time-limited. No system is completely secure, but we take reasonable steps to protect the information you share with us.